Introduction
We, Quadrant, are committed to protecting your privacy and personal data. This Privacy details the steps we take to protect your personal data when you visit and use this site. It describes the personal data that we collect, the purposes for which we use such information, and your choices regarding our use of it.
Quadrant (including “we”, “us” or “our”) refers to the Quadrant Group of companies, including Quadrant Management Limited, Quadrant Management (Malta) Limited, Quadrant Crew Management Limited, Quadrant Crew Services Limited, Quadrant Group Limited, Quadrant Administration Limited and Quadrant Consultants Limited.
Quadrant is a “data controller”. This means that we are responsible for deciding how we hold and use personal data about you. We are required under data protection legislation to notify you of the information contained within this Privacy Notice (the “Notice”).
We may change this Notice from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Personal Data We Collect About You
Personal data includes any information about you that may be used by us to identify you, directly or indirectly. The personal data that we collect and the way in which we collect it depends upon our relationship with you.
We may collect and process any of the following information:
- Your name and/or job title;
- Your contact information including your email address;
- Your demographic information such as postcode;
- Your preferences and/or interests;
- Your other information relevant to customer surveys and/or offers;
- Your information that you provide to us when you use the Website;
- Your employment history and information contained within your CV (such as education and referees information) if you use our website to apply for a Job with us;
- Your IP address used at the time of access; and
- Any other data that you may submit to us via the site from time-to-time.
If you have shared another person’s personal data with us (such as that of your employer or a referee), you confirm by continuing to use our website that they have consented to the processing of their personal data, that you have informed them of our role as the data controller, and that you have provided them with a copy of this Notice.
How We Collect Your Personal Data
We will collect your personal data when you contact us by email, telephone, fill in forms on our website or subscribe to any of our publications on our site, either directly from you or a third-party representative which you have appointed.
You may also provide information when you use our site, contact us on our site, or when you report a problem with our site.
How We Use Your Personal Data
We require your personal data to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping;
- To improve our products and services;
- To periodically send marketing emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided subject to receiving your consent;
- Market research;
- To customise our website according to your interests; and
- Where processing is necessary for the purposes of a legitimate interest pursed by us.
Legal Basis For Processing Your Personal Data
We comply with our obligations under the data protection legislation by keeping personal data up to date; storing and destroying it securely; not collecting or retaining excessive amounts of data; protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect your personal information.
We will process your personal data in the following lawful circumstances:
- Where we need to perform the contract, we have entered into with you;
- Where we need to comply with a legal obligation;
- Where you have given consent; and
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override these interests.
Consent
We do not need your consent when responding to your enquiry received through the general enquiries function, email or telephone.
In limited circumstances, we may approach you for your written consent to allow us to process certain sensitive data or for marketing purposes. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent.
You have the right to withdraw your consent for that specific processing at any time by contacting us in writing or emailing us at info@quadrant.global
Data Security
We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use, or disclosure.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or reporting requirements. Details of retention periods for different aspects of your personal information are contained within our Data Retention Policy.
Disclosing of Your Data
Any personal data we receive will be kept strictly confidential, unless it is necessary for us to share your personal information with contractors, consultants, regulatory bodies, banks, background checks, government, tax authorities, IT services and other members within the Quadrant Group, who require such information to assist us with establishing, managing or terminating services with you, or when we are compelled to disclose it by law.
We will not share your data with third parties for marketing purposes unless we have procured your express consent to do so.
Cookies
Please see our dedicated cookies page.
Links to Other Websites
Our site may contain links to other websites. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites.
Your Rights
Unless subject to an exemption under the relevant data protection legislation, you have the following rights with respect to your personal information:
- The right to request a copy of your personal data which we hold about you;
- The right to object to processing that is likely to cause or is causing damage or distress;
- The right to prevent processing for direct marketing;
- The right to object to decisions being taken by automated means;
- The right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and
- The right to claim compensation for damages caused by a breach of the Data Protection Law.
You will not have to pay a fee to exercise any of your rights. However, if your request for access is clearly unfounded or excessive we may charge a reasonable fee. Alternatively, we may refuse to comply with the request in such circumstances.
We may require specific information from you to assist us in confirming your identity and ensure your right to access the information. This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
If you would like to exercise any of your rights, please email at info@quadrant.global
You have the right to lodge a complaint to the Isle of Man or Maltese Information Commissioner Office if you believe that we have not complied with the requirements of the relevant Data Protection legislation.