‘… Client Relationship Manager, former UEFA Champions League extra and no friend of the delicatessen-hat.’
- How long have you been in the industry?
I have been in the industry for 11.5 years
- Can you tell us about your role in the company and what a typical day looks like for you?
I work in new business but maintain a small portfolio of clients whom I continue to support. Managing the day-to-day aspects of client work keeps me well-informed about industry developments and their practical implications for yachts. This insight proves invaluable when discussing new yacht structures with owners.
- What is your favourite way to unwind after a long day at work?
By taking my dog, Archie, out for a walk. I love to pop a podcast on and just switch off. My current favourites are Acquired, The Rewatchables and Football Clichés.
- What is an interesting fact about yourself?
When I lived in Manchester, I had a part time job working at Manchester United during Champions League games. As a huge fan of the club, it was a surreal experience, and I was even lucky enough to be in the changing room after the 2011 semi-final win. Let’s not talk about the result in the final!
- How did you end up at Quadrant Group?
I returned to the Isle of Man in 2012 after studying and then working in Manchester. I knew nothing about the industry and how big it was on the Island, but I managed to secure an interview with Quadrant and the rest, as they say, is history!
- What is it about working at Quadrant that you enjoy?
The “family feel” of the office is something I truly value. Many of the colleagues I started working with back in 2013 are still here today, which I believe speaks volumes about our team. I also greatly enjoy attending yacht shows and reconnecting with clients and contacts I collaborate closely with.
- What is the best advice you’ve ever been given?
‘A problem is never as bad as you think it is.’
- On your dream dinner party guest list of 3, who would you bring? (Dead or alive, maximum of 3 people)
Robert De Niro, Al Pacino and Michael Mann – just so I could discuss ‘Heat’ with them for 3 hours
- Tell me about the first job you ever had?
I worked behind the delicatessen counter at a local supermarket. I still have nightmares about the hat I was forced to wear!
- Share a piece of advice to newcomers in the industry?
Ask questions – lots of questions! And don’t be afraid to get stuck in. The more knowledge you have, the better equipped you are to fulfil your role!
- You’re marooned on desert island with the company of just one song – what is it?
Hotel California – The Eagles